Shipping policy

At Katchy Sassy we are dedicated to ensuring that your orders are processed and delivered with care. Below are the details of our shipping policy:

1. Order Processing Time*

Once you place an order on our website, our team processes it within 5 business days. We prepare and pack your items with love and attention to detail.

2. Shipping Methods*

We partner with trusted shipping carriers to deliver your orders. The available shipping methods and carriers may vary depending on your location and the size/weight of the package. A *standard shipping cost of ₹75* applies to all orders under ₹5000.

3. Free Shipping*

We offer *free shipping* for orders above ₹5000.

4. Estimated Delivery Time*

The estimated delivery time is 7-10 business days, calculated from the dispatch date, not the order placement date.

5. Order Tracking*

Once your order is shipped, a tracking number will be provided via email. You can monitor the progress of your shipment on the carrier’s website.

6. Address Accuracy*

Please ensure that you provide accurate shipping details, including the recipient’s name, address, and contact information. We cannot be responsible for delays or non-delivery due to incorrect or incomplete address information.

7. Order Status and Support*

For questions or concerns about your order, shipping status, or any other inquiries, our customer support team is here to help. You can reach us at *katchysassy@gmail.com* for assistance.

 *8. Policy Updates*

Please note that our shipping policies are subject to change without prior notice. We recommend reviewing this page periodically for updates.